Privacy Policy
At MACA Integrated Health & Wellness we value your privacy and are committed to protecting your personal information.
Important Notice Regarding SMS & Phone Numbers:
Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes.
This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, mailing address, payment information, and other contact details.
Health Information: Medical history, symptoms, lab results, prescriptions, and physician notes.
Usage Data: Information about how you use our website and services.
Technical Data: IP address, device type, browser type, and cookies.
2. How We Collect Information
We collect information through:
Online forms you complete on our website.
Cookies and similar technologies.
SMS opt-in forms and consent submissions.
During medical consultations and telehealth services.
3. Purpose of Data Collection
We use your information to:
Provide medical consultation and Telehealth services.
Manage appointments and follow-ups.
Process payments.
Communicate with you securely regarding your account or inquiries.
Send SMS notifications and updates (only if you have opted in).
Comply with legal and regulatory obligations.
Improve our services and platform functionality.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.
Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes. All text messaging originator data and consent information will not be shared with any third parties.
We may disclose information when:
Required by law.
Necessary to protect the rights, property, or safety of MACA Integrated Health & Wellness, its users, or others.
We obtain your consent to coordinate care with other healthcare providers or caregivers.
5. User Rights
You have the right to:
Access or request a copy of your health records.
Request corrections or updates to your data.
Request a restriction on the use of your information.
Request the deletion of your personal information.
Withdraw consent at any time.
To exercise these rights, please contact us at 561-571-0910
6. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Despite our efforts, no system is 100% secure. We encourage you to use strong passwords and avoid sharing your login credentials.
7. Retention Policy
Records will be retained for a minimum of 7 years from the date of the last patient encounter.
8. Third-Party Links
Our website or app may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MACA Integrated Health & Wellness
Email: marcela@macahealthwellness.com
Phone: 561-571-0910
