Terms and Conditions

Welcome to MACA Integrated Health Wellness. By using our website, services, or Telehealth platform, you agree to the following Terms & Conditions. Please read them carefully.

1. Consent By accessing or using MACA Integrated Health Wellness services, you agree to be legally bound by these Terms and Conditions and our Privacy Policy.

2. Types of Communications: By opting in, you may receive SMS messages/Emails/Phone Calls related to:

• Appointment reminders

• Follow-up messages

• Billing inquiries

3. Message Frequency Message frequency may vary depending on your care needs and services provided. Standard message and data rates apply per your service provider. You may opt out of communications at any time by following the unsubscribe instructions provided.

4. Opt-In Methods You may opt in to receive communications from MACA Integrated Health Wellness in the following ways:

• By submitting an online form at https://macahealthwellness.com/

5. Opt-Out Instructions You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at marcela@macahealthwellness.com.

6. Standard SMS Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy https://macahealthwellness.com page.

• Message frequency may vary depending on service.

7. Medical Disclaimers MACA Integrated Health Wellness does not replace your primary care physician. Our services are intended for non-emergency, non-life-threatening conditions. In case of a medical emergency, call 911 or go to the nearest emergency room.

8. Payments & Refund Policy All payments are due at the time of service. We do not guarantee insurance reimbursement. Refunds are granted at the discretion of MACA Integrated Health Wellness.

9. Privacy & Security We comply with HIPAA and other applicable privacy laws. Please refer to our privacy policy for detailed information on how your data is collected, used, and protected.

10. Termination We reserve the right to suspend or terminate your access to services for violations of these terms, fraud, or abuse of the system.

11. Limitation of Liability MACA Integrated Health Wellness is not liable for any indirect, incidental, or consequential damages arising from your use of our services, included by not limited to treatment outcomes or technical issues.

12. Modifications: We may update these Terms & Conditions at any time. Continued use of the services after changes constitutes your acceptance of the updated terms.

13. RELEASE OF LIABILITY: You release and hold harmless MACA Integrated Health Wellness and its respective healthcare providers, employees, contractors, business associates and/or agents for any harm, claim, injury, or damages of any kind including, but not limited to, compensatory, direct, indirect, or consequential damages, directly or indirectly, as a result of any and all uses of the services rendered by MACA Integrated Health Wellness.

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT GOVERNS YOUR USE OF THE WEBSITE AND OUR SERVICES. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR ANY REVISED VERSION OF THIS AGREEMENT, PLEASE DO NOT USE THIS WEBSITE OR OUR SERVICES.