Terms and Conditions
Welcome to MACA Integrated Health & Wellness. By using our website, services, or Telehealth platform, you agree to the following Terms & Conditions. Please read them carefully.
1. Consent By accessing or using MACA Integrated Health & Wellness services, you agree to be legally bound by these Terms and Conditions and our Privacy Policy. By providing your phone number and opting in, you represent that you are the account holder or have the customary user's permission to do so.
2. SMS Program Description & Types of Communications By opting in, you may receive SMS messages, emails, or phone calls from MACA Integrated Health & Wellness related to your healthcare. This includes:
Appointment reminders and scheduling notifications.
Follow-up care instructions, wellness check-ins, and follow-up messages.
Conversational messages (e.g., responses to your direct inquiries about our services).
Billing inquiries and administrative updates.
3. Message Frequency Message frequency may vary depending on your care needs, the services provided, and the type of communication. Example: You may receive up to [X] messages per week related to appointments, billing, etc.
4. Potential Fees & Data Rates Message and data rates may apply for any messages sent to you from us and to us from you. Please note that these fees depend on your mobile service provider's pricing plan and may vary if the message is sent domestically or internationally. Please contact your carrier for details.
5. Opt-In Methods You may opt in to receive SMS communications from MACA Integrated Health & Wellness in the following ways: verbally, via paper form, by submitting an online form (such as checking the SMS consent box at https://macahealthwellness.com/contact), or during a conversation with our staff.
6. Opt-Out Method You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help If you are experiencing any issues with the messaging program, you can reply with the keyword "HELP" for more assistance. Alternatively, you can get help directly from us at marcela@macahealthwellness.com or +1 954-415-7308.
8. SMS Consent Communication & Privacy The information obtained as part of the SMS consent process (including phone numbers and text messaging originator opt-in data) will not be shared with any third parties or affiliates for marketing/promotional purposes. For more information, please review our Privacy Policy.
9. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out anytime by texting “STOP”.
For help, text “HELP” or visit [Inserta link a tu Privacy Policy] and [Inserta link a tus Terms & Conditions].
Message frequency may vary.
10. Medical Disclaimers MACA Integrated Health & Wellness does not replace your primary care physician. Our services are intended for non-emergency, non-life-threatening conditions. In case of a medical emergency, call 911 or go to the nearest emergency room.
11. Payments & Refund Policy All payments are due at the time of service. We do not guarantee insurance reimbursement. Refunds are granted at the sole discretion of MACA Integrated Health & Wellness.
12. Termination We reserve the right to suspend or terminate your access to services for violations of these terms, fraud, or abuse of the system.
13. Limitation of Liability MACA Integrated Health & Wellness is not liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to treatment outcomes or technical issues.
14. Release of Liability You release and hold harmless MACA Integrated Health & Wellness and its respective healthcare providers, employees, and contractors for any claim or damages resulting from the use of the services rendered.
15. Modifications We may update these Terms & Conditions at any time. Continued use of the services after changes constitutes your acceptance of the updated terms.
